North Shore Drycleaners' clientele include people in Auckland who prefer to let professionals handle their clothes. We wash, dry, press, and fold/hang your garments, helping busy regular people with what's often a laborious chore. People also come to us when they can't get the stains out of some of their favorite clothes or other fabric.
Sick of washing laundry day in and day out? Drop off your laundry and let us handle it so you can spend your time on more enjoyable tasks.
Is the fit of your suit or dress not quite right? We offer standard hemming and alterations so you get the fit you really wanted.
We do most garments specifically the following:
- Beddings (Duvet, Mattress Topper, Wool Rest, Blankets, Pillow Cases & Pillows)
- Linen & Furnitures (Curtains, Bath Towels, Table Cloths, etc)
- Wedding and Formal Gowns (including wedding boxes, acid free paper, aftercare service)
- Suit (Jacket, Trousers, Tie)
- Uniforms (Jumpsuits, Overalls)
- Special attire/garments (Costumes, Mascot)
And many more! Just ask us and we'll accommodate your requests.
Let's tick off one of your to-do list. Feel free to phone us for rates. We're happy to answer any questions you might have.
Wedding Gown & Preservation Service
We know Wedding Gowns are important, whether you want to keep/store it or sell, that's why North Shore Drycleaners ensure your wedding dress is carefully restored and preserved after your big day.
North Shore Drycleaners offer special bridal gown service with careful, gentle cleaning and hand-finishing attention to detail. Each gown is individually assessed to determine the most suitable cleaning method. Wedding gowns are priced on inspection, relative to the degree of complexity, volume and soiling. This also considers specialist pressing, and requirements for delicate embellishments.
We also offer quality preservation service that ensures your gown is preserved for future generations to enjoy. We offer a choice of both bag and boxing preservation to suit your requirements – both of which include your gown being wrapped in acid-free tissue paper and packaged for long-term protection.
Due to the sentimental value of a wedding gown, it is important you choose an experienced, and specialist service provider who really cares for your gowns.
Bring your gown into our store anytime to receive a quote, no appointment required.
Terms & Conditions
Covers all services provided by North Shore Drycleaners including laundry,
drycleaning, pressing, ironing, pick-up, drop-off and delivery.
Pricing: We are a prepay service. All our prices are inclusive of GST, in NZD and may
change without notice.
All invoices must be
paid before items can be collected, unless arranged otherwise with North Shore
Drycleaners. We reserve the right to hold onto your items until payment is made
Collection of items:
Every effort is made to process your item in the agreed timeframe. If for any
reason there is a delay, we will not be held liable.
4a. Care labels - Protecting
your item during treatment is our top priority and we follow the care label
instructions on each item we process.
If you request an
item to be treated which contradicts the care label, we will discuss with you
the potential risks before treatment. With your verbal agreement we will
process your item, but we will not be held liable for any damage that may
occur. Without your verbal agreement we will not be able to process your item.
We accept no
liability for damage to accessories such as beads and buttons and any damage to
hems or trims that are excluded in the care label.
We accept no
liability if a care label is missing from your item.
4b. Removal of
stains - We follow a safe limit cleaning policy. This means we will treat every
item we accept but we will not remove every stain if, in our professional
opinion, stain removal will damage your item. Please talk with one our team
about specific stains who can advise whether it can be safely treated.
We inspect each item
before it is returned to you to make sure it meets our strict quality control
damage - Before treatment, we check for any damage that could be made worse
during treatment and we will talk with you about any concerns we may have. With
your verbal agreement we will process your item, but we will not be held liable
for any damage that may occur. Without your verbal agreement we will not be
able to process your item.
We do not guarantee
all pre-existing damage is found before processing.
Please talk with one
of our team if you have any questions about your items, such as colourfastness,
age or condition when you drop off your item to us or when we collect for
4d. Damage during
treatment - We use industry standard processes best suited to the nature and
condition of each item.
In the rare instance
your item is damaged due to defects in the material or pre-existing damage,
such as small holes or tears made worse by treatment, we will not be held
We do not guarantee
against colour loss, colour bleeding, shrinkage or damage to tender fabrics.
Our liability for
any damage to items caused by us shall not exceed 10 times our charge for
cleaning that item regardless of brand or condition.
No claims for
damages will be accepted after 48 hours after collection of your item.
Household items and
Due to the delicate
nature of household items and fabrics, we accept no liability for damage to
household items, including curtains, during treatment.
Due to the delicate
nature of leather and suede, we accept no liability for damage, including
fading, during treatment.
Loss of items
In the rare case
your item is lost or misplaced while in our care, please advise us within 24
hours of collection.
We take the loss of
items seriously and will investigate. If we cannot find your missing item, we
accept liability only up to and including 10 times our charge for cleaning the
item regardless of brand or condition.
Please check all
items, including pockets, for any personal items such as money, jewellery or
other valuables before you drop your items off or before our collection.
We will make every
effort to return any items we find during treatment, but we will not be held
liable for any loss of items left.
Most items remain
onsite during treatment, but occasionally we need to send items off-site, for
e.g. alterations, repairs, drycleaning, additional further care or due to
We follow stringent
processes to make sure your items are cared for during transportation and while
information you give us will remain confidential and will only be used as
intended during the course of services.
We may use the
details you provide to contact you regarding any issues during treatment or
We may also use your
details to inform you of any specials or promotions that may be of interest.
We thank you for your trust!