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Updates

10% Off - Ecofriendly Celebration

May 16, 2022 – May 20, 2022

For the past month, we have been making changes to how we can reduce waste and go with more environmentally friendly options. Happy to say that we now use biodegradable garment bags, not harmful chemicals/solvents and encourage our customers to recycle our hangers and to send receipts electronica...

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To our valued customers,

We will be close from 15th of April and will be back on 19th of April for Easter holidays. Pick up dates will be discussed upon drop offs of your garments.

From all of us here at North Shore Drycleaners, we wish you all happy and safe Easter holidays!

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At North Shore Drycleaners we make sure that your garments are in good hands. We are a proud member of DLANZ (Drycleaners & Launderers Association of New Zealand)! 🥳👌🙌

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Hello!
My name is Marzen and together with my husband, Nicholas, are reaching out to you as the new owners of North Shore Drycleaners in Browns Bay, Auckland. As you may know, this full-service neighborhood drycleaning store has been serving locals for more than 20 years and counting.

We wash, ...

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We're a full-service local drycleaners

North Shore Drycleaners' clientele include people in Auckland who prefer to let professionals handle their clothes. We wash, dry, press, and fold/hang your garments, helping busy regular people with what's often a laborious chore. People also come to us when they can't get the stains out of some of their favorite clothes or other fabric.

Daily laundry
Sick of washing laundry day in and day out? Drop off your laundry and let us handle it so you can spend your time on more enjoyable tasks.

Dry-cleaning
We can work with many special fabrics to ensure that your clothes are as clean and crisp as the day you bought them.

Hemming and alterations
Is the fit of your suit or dress not quite right? We offer standard hemming and alterations so you get the fit you really wanted.

We do most garments specifically the following:

  • Beddings (Duvet, Mattress Topper, Wool Rest, Blankets, Pillow Cases & Pillows)
  • Linen & Furnitures (Curtains, Bath Towels, Table Cloths, etc)
  • Wedding and Formal Gowns (including wedding boxes, acid free paper, aftercare service)
  • Suit (Jacket, Trousers, Tie)
  • Uniforms (Jumpsuits, Overalls)
  • Special attire/garments (Costumes, Mascot) 

And many more! Just ask us and we'll accommodate your requests. 

Let's tick off one of your to-do list. Feel free to phone us for rates. We're happy to answer any questions you might have.

Wedding Gown & Preservation Service

We know Wedding Gowns are important, whether you want to keep/store it or sell, that's why North Shore Drycleaners ensure your wedding dress is carefully restored and preserved after your big day.
North Shore Drycleaners offer special bridal gown service with careful, gentle cleaning and hand-finishing attention to detail. Each gown is individually assessed to determine the most suitable cleaning method. Wedding gowns are priced on inspection, relative to the degree of complexity, volume and soiling. This also considers specialist pressing, and requirements for delicate embellishments.
We also offer quality preservation service that ensures your gown is preserved for future generations to enjoy. We offer a choice of both bag and boxing preservation to suit your requirements – both of which include your gown being wrapped in acid-free tissue paper and packaged for long-term protection.
Due to the sentimental value of a wedding gown, it is important you choose an experienced, and specialist service provider who really cares for your gowns.
Bring your gown into our store anytime to receive a quote, no appointment required. 

North Shore Drycleaners Terms & Conditions

Services: Covers all services provided by North Shore Drycleaners including laundry, drycleaning, pressing, ironing, pick-up, drop-off and delivery. 

Payment & Pricing: We are a prepay service. All our  prices are inclusive of GST, in NZD and may change without notice. All invoices must be paid before items can be collected, unless arranged otherwise with North Shore Drycleaners. We reserve the right to hold onto your items until payment is made in full. 

Collection of items: Every effort is made to process your item in the agreed timeframe. If for any reason there is a delay, we will not be held liable. 

Care during treatment: 
4a. Care labels - Protecting your item during treatment is our top priority and we follow the care label instructions on each item we process. If you request an item to be treated which contradicts the care label, we will discuss with you the potential risks before treatment. With your verbal agreement we will process your item, but we will not be held liable for any damage that may occur. Without your verbal agreement we will not be able to process your item. We accept no liability for damage to accessories such as beads and buttons and any damage to hems or trims that are excluded in the care label. We accept no liability if a care label is missing from your item. 
4b. Removal of stains - We follow a safe limit cleaning policy. This means we will treat every item we accept but we will not remove every stain if, in our professional opinion, stain removal will damage your item. Please talk with one our team about specific stains who can advise whether it can be safely treated. We inspect each item before it is returned to you to make sure it meets our strict quality control measures. 
4c. Pre-existing damage - Before treatment, we check for any damage that could be made worse during treatment and we will talk with you about any concerns we may have. With your verbal agreement we will process your item, but we will not be held liable for any damage that may occur. Without your verbal agreement we will not be able to process your item. We do not guarantee all pre-existing damage is found before processing. Please talk with one of our team if you have any questions about your items, such as colourfastness, age or condition when you drop off your item to us or when we collect for treatment. 
4d. Damage during treatment - We use industry standard processes best suited to the nature and condition of each item. In the rare instance your item is damaged due to defects in the material or pre-existing damage, such as small holes or tears made worse by treatment, we will not be held liable. We do not guarantee against colour loss, colour bleeding, shrinkage or damage to tender fabrics. Our liability for any damage to items caused by us shall not exceed 10 times our charge for cleaning that item regardless of brand or condition. No claims for damages will be accepted after 48 hours after collection of your item. 

Household items and curtains Due to the delicate nature of household items and fabrics, we accept no liability for damage to household items, including curtains, during treatment. Due to the delicate nature of leather and suede, we accept no liability for damage, including fading, during treatment. 

Loss of items In the rare case your item is lost or misplaced while in our care, please advise us within 24 hours of collection. We take the loss of items seriously and will investigate. If we cannot find your missing item, we accept liability only up to and including 10 times our charge for cleaning the item regardless of brand or condition. Please check all items, including pockets, for any personal items such as money, jewellery or other valuables before you drop your items off or before our collection. We will make every effort to return any items we find during treatment, but we will not be held liable for any loss of items left. 

Off-site treatment Most items remain onsite during treatment, but occasionally we need to send items off-site, for e.g. alterations, repairs, drycleaning, additional further care or due to machinery breakdown. We follow stringent processes to make sure your items are cared for during transportation and while off-site. 

Privacy All personal information you give us will remain confidential and will only be used as intended during the course of services. We may use the details you provide to contact you regarding any issues during treatment or regarding payment. We may also use your details to inform you of any specials or promotions that may be of interest. 

We thank you for your trust!


Contact Us

Contact

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  • 09-478 7080

Address

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1/8 Inverness Road
Browns Bay
Auckland 0630
New Zealand

Business Hours

Mon:8:30 AM – 5:00 PM
Tue:8:30 AM – 5:00 PM
Wed:8:30 AM – 5:00 PM
Thu:8:30 AM – 5:00 PM
Fri:8:30 AM – 5:00 PM
Sat:9:00 AM – 12:30 PM
Sun:Closed
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